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March 11, 2010 @ 6:45 pm | 13 comments

Victorious!

By: Mona
.......................

I didn’t complain at work. I didn’t do anything. People observe and see that I am getting beyond stressed. The company is growing so fast, and there are only two programmers, me and another guy. Not only that, somehow when I started this job, I automatically was thought of as the Technical Customer Support by computer illiterate women without the bosses knowledge.

Did I go to school to become a technical support? Did I even accept this job as a technical support to customers and illiterate computer women at work? No. They just kept piling the work on me and make me do it because I was the only one responsive. I was polite and I never said no. That’s my problem, I don’t tell people to back off because I have more important things to get done.

So today, we finally had the “meeting.” Oh, some old bitchy women were not happy with the decision. The bosses said, “Mona is no longer doing technical support at all unless it is critical.” In my head I was like YES! God answered my prayers and I am back to doing what I was hired to do. You guys should have seen me yesterday at work. Oh my Lord! My blood pressure was up the roof. I got a very bad migraine and I couldn’t see anymore. I could feel my hair turning gray from all the stress. I was about to explode.

Later in the meeting, one of the bosses said, “The problem is that you guys are taking advantage of Mona because she is PLEASANT and always says YES! She is very polite.”

See people! This is me in real life. I am very quite. I never say no and very nice to everyone. You guys should see me on the phone. The customers bitch at the women at work with their problems, but once they give up and tell me to talk to them instead, then the customers have a totally different tone. The customers love me and always say before they say good bye, “Thanks Doll!” Or they say, “Your amazing and that was so easy!” Or they say, “You are peach!”

I could be the customer support and nice to people all the time, and I am very successful at it, but I am a programmer. I like to think and problem solve.

Back to normal.. for now! However, the bosses will be away for a week.. I am scared!

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Blah Blah, Random Thoughts, Ranting as usual!, Thank you, They said what?, Whatever!

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Comments (13) Trackbacks (0)
  1. Jeffrey L
    March 11th, 2010 at 19:17 | #1
    Reply | Quote

    *steps up to podium*

    *ahem*

    On behalf of everyone who despite being polite, generally mannerly persons has a undercurrent of snark; who doesn’t want to deal with the loathsome putrescence a small(Sadly not smaller) number of(unfortunately vocal) people call brains: thank you.

    *applause*

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  2. Hudaman
    March 11th, 2010 at 20:05 | #2
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    that’s amazing so sweeeeeet Mona.

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  3. Incandescent Chimera
    March 11th, 2010 at 21:33 | #3
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    Maybe you should run a part time IT Technical Support Helpline. That would make people happy :)

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  4. Desert Shark
    March 11th, 2010 at 22:15 | #4
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    Glad to hear what kind of person you are at work and that your bosses appreciate you. Also glad to hear that you take out your frustrations online and not at the people in your office. Maybe you should talk to your bosses about hiring some extra IT help in the future. If the company is growing faster then they are going to need the extra help.

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  5. Craig
    March 11th, 2010 at 23:25 | #5
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    See people! This is me in real life. I am very quite. I never say no and very nice to everyone.

    I think I just figured out why nobody ever wants me to talk to the customers! :D

    Mona, you are very nice online too. You just complain a lot and have a bad temper with us, but it’s obvious you’re a good person.

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  6. myblog
    March 12th, 2010 at 00:56 | #6
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    when i started loving myself,i started loving people.
    when i started loving people ,people started loving me.
    congratulations MONA.

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  7. Aman
    March 12th, 2010 at 04:01 | #7
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    Humm… finally something good happen to you, I am so happy for you.
    So, where are you taking us for treat ?? :P

    We have to celebrate this with loud drum beat,
    dance all night with slick feet,
    finally when out of energy we could just tweet

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  8. Oussama
    March 12th, 2010 at 04:31 | #8
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    People watch and act, not all bosses are cruel self serving beasts, if I may say so. Good things come to those who wait. Kudos

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  9. attorney database
    March 12th, 2010 at 04:52 | #9
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    don’t give up Mona and you win:)

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  10. Mais
    March 12th, 2010 at 04:54 | #10
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    <3 <3

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  11. Charlie
    March 12th, 2010 at 16:09 | #11
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    yr a peach….i like that 1 :cool:

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  12. Mona
    March 12th, 2010 at 17:02 | #12
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    I will post another short post of what happened today in a few minutes.. :S

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  13. Janet
    March 14th, 2010 at 16:50 | #13
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    Oh Mona you remind me of myself at work. I am a trainer and a quasi-supervisor (long story on the latter) but it’s hard for me to say no also and inside I am seething. I also need to step up. There are people on my team who have worked there for 30 years (I have been there for 7) and they STILL don’t know some of the simplest of things. I guess because they always let someone else think for them. Just tell these people no but in such a why that they thank you for it lol….if there is such a way. I always wish you the best.

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